The Wisdom
Exchange

With Patrick Mosher

Annual Plan ESSENTIALS

business acceleration Dec 09, 2019

As we close this year and enter a new one, there will be lots of New Year resolutions.  Lots of ambitious plans about how the new year holds promise for a brighter future.

Before moving on from this year, though, take a few moments to celebrate what you've done THIS YEAR.  Do your Annual Review. 

When I was consulting, our annual review process looked back on the year.  We completed a form, encapsulating our performance for the year.  Early in my 28-year career, I realized the power of the Annual Review.  Sure, it was important because my supervisor read this document and recommended my performance rating and promotion.  Important.  MORE importantly, in this single document was a description of a year of my professional life!  2000 working hours.  All the sweat and tears.  All the client wins.  Team bonding events.  My learnings, especially the ones learned the hard way!   Yes, my struggles.  All was...

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How Influential is Your Voice?

What is the most sensual voice you've ever heard?  YIKES!  Where are we going with THAT question? 

Vocalics.

Vocalics is the study of all stimuli produced by the human voice that affect the auditory sense.  It's not the words themselves, but how the words sound.  Even pauses and silence are our instruments of vocalics.

Have you ever thought about how you sound?  It's time to hike up your awareness and skills of vocalics because people hear the emotion in your words maybe even more than the meaning of the words themselves! 

When we project our voice, we think of it as our voice.  We may initialize it from within our body, but once it gets out there, it really isn't ours anymore.  Once our voice leaves our bodies, three little ear bones vibrate in the other person's body. 

How intimate is THAT? 

Let's do our own experiment.  Hum a really low note.  Where do you feel that in your body?  Now hum a really high...

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Avoiding Failure

I was talking to a Senior at my alma mater, Purdue, recently.  He was graduating with a four-year graphic design degree.  Wow!  Think of the hard work.  The many classes.  Drawings.  Computer Programs.  Tests.  Projects.  4 years of hard work.

"What do you want to do when you graduate."

His answer surprised me.

"I'm not sure I'm qualified to take a full-time job so I'm thinking I'll take a part-time job to learn what I need to do a good job."

I looked at him.  Stunned.  Here's a young man who has worked hard for 4 years and doesn't have the confidence to put his hard work into practice.  I guess he's suffering from the "Not Good Enough" syndrome.  Ever caught that dis-ease?

I launched into my story from my Bachelor's Degree in Chemical Engineering and how I had seen many failures along the way.  One particular one sticks with me today.  You see, I flunked second semester Organic Chemistry in my second...

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Are You Action Oriented?

"Let's Go. Go. Go!!"      "Where are we going?"

My 4-year old nephew.  So full of life.  Boundless energy.  Always seeking the next big adventure.  His life is one discovery after another.

I was also taken aback by his exclamation.  Our lives are full of activity, but do we fill our lives with Action?  Do we know where we're going? 

Webster defines Action as the accomplishment of a thing.  And Success is the accomplishment of an Aim or Goal.

Action is different than Activity.  Action moves towards your goal.  It's your journey to achieve what you want …. your success! 

Sit back for a moment and think about what you want to accomplish today.  Write it down.  What Action do you need to take today to accomplish that thing?  Voila!  You have today's Action Plan!  Today's Success is within reach!

Now let's hone this a bit.  Any activity not aligned with accomplishing the...

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Organization Shaman

When I was a Chemical Engineering Coop student at Corning Glass Works, I was assigned to a project in Medford Massachusetts.  The problem:  micron-sized holes etched into teeny tiny beads were not uniform.  These beads hold substrate used to test blood for disease.  Don't sweat, I'm not going to talk about the science of Radio-Immuno Assays (RIA).

There was a man named Blackie.

I needed to test samples of glass pellets in a HUGE oven, an industrial sized oven.  The inside of the oven is probably the volume of your kitchen.  Yea, that's one BIG oven!  The only non-production oven that size was "on the hill" in our Research & Development Center.  The only way access that oven was to review your plans with…Blackie.

Blackie had a reputation.  He had been in the industry for over 20 years….or was it 200 years?  I can't remember.  Anyway, the guy was ancient to this 21 year-old.  If you didn't have your...

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Cool Confidence

What happens next when something goes wrong in your organization?

Over my 30-year consulting career, I've seen PLENTY of miscues, difficulties, challenges and interruptions.  They aren't exceptions.  They are the RULE!

Leaders typically respond in one of two modes when things go awry: 

  • Shoot-from-the-Hip Action, firing at anything that stands
  • Cool Confidence, leading calmly through the fire

I'd like to think I've led my teams with that Cool Confidence, but you'd have to ask my teams to validate.  Certainly confidence comes from a leader's demeanor or mindset.  I could talk about meditation, confidence and leadership traits.  Instead, here is a pragmatic strategy to BUILD confidence BEFORE everything goes awry!

There's plenty of project management processes and tools on Contingency Plan and Planning.  Look them up.  Use them.  All good stuff.

My approach is different.  I'll begin with ….. a story

A Wisdom Story about...

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